TERMS & CONDITIONS

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BILLING & PAYMENTS

In order to provide greater flexibility with monthly payments clients have the option to select one of two payment dates that work best  for them: either the 15th of the month or the last day of each month. Please note that invoices not paid within 5 days of the selected due date will incur a $50 late fee. Payments for drop in sessions (single training session) is required to be made by the client at least 24 hours before the date of their scheduled session. 

 

INVOICING POLICY

All monthly invoices will reflect the full amount for services, regardless of the clients availability or attendance during the billing period. The only exception to this policy will be in cases where Brandon is unavailable for more than 5 days during a billing cycle. If this occurs, your invoice will be prorated to reflect the number of days of Brandon's abscence.  

 

EXPIRATION POLICY / REFUND POLICY

All sales are final after purchase. Sessions expire 30 days from the date of purchase.

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SCHEDULING POLICY

To best accommodate your needs clients must schedule appointments at least 24 hours in advance. Brandon will not schedule same day appointments. However, if you already have an appointment scheduled on a particular day Brandon will do his best to accommodate any last minute changes but he cannot guarantee the he will have availability on that same day.

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CANCELATION POLICY

A client that has made an appointment for a session may cancel or change the time of the session provided that a minimum of 12 hours notice is given. You can make these changes via email to brandon@bwingsfitness.com or by contacting Brandon directly. Clients will be charged for the full cost of the session on any late cancellations or no show appointments.​​