TERMS & CONDITIONS

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BILLING & PAYMENTS

Monthly training payments are due on the last day of each month. Clients may choose to split their monthly payment into two installments, with one payment due on the 15th of the month and the remaining balance due on the last day of the month. Clients who sign up mid-month will receive an initial prorated invoice to align future payments with the regular billing schedule. Late payments may result in paused sessions until the account is brought current. In addition, training at Fit City requires an active gym membership, which is separate from your monthly training fee.

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INVOICING POLICY

All monthly invoices will reflect the full amount for services, regardless of the clients availability or attendance during the billing period. The only exception to this policy will be in cases where Brandon is unavailable for more than 5 days during a billing cycle. If this occurs, your invoice will be prorated to reflect the number of days of Brandon's abscence.  

 

EXPIRATION POLICY / REFUND POLICY

All sales are final after purchase. Sessions expire 30 days from the date of purchase.

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SCHEDULING POLICY

To best accommodate your needs clients must schedule appointments at least 24 hours in advance. Brandon will not schedule same day appointments. However, if you already have an appointment scheduled on a particular day Brandon will do his best to accommodate any last minute changes but he cannot guarantee the he will have availability on that same day.

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CANCELATION POLICY

A client that has made an appointment for a session may cancel or change the time of the session provided that a minimum of 12 hours notice is given. You can make these changes via email to brandon@bwingsfitness.com or by contacting Brandon directly. Clients will be charged for the full cost of the session on any late cancellations or no show appointments.​​